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Privacy Policy

Last updated: March 15, 2024

1. Introduction

Welcome to mentors.coach ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mentorship platform and services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

  • Register for an whitelist
  • Express interest in our services
  • Participate in activities on our platform
  • Contact us for support

This information may include: name, email address, phone number, professional background, career goals, resume/CV, LinkedIn profile, other socials, and payment information.

2.2 Automatically Collected Information

We automatically collect certain information when you visit, use, or navigate our platform, including: IP address, browser type, device information, usage data, and cookies.

3. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain our services
  • Match you with appropriate mentors
  • Process your transactions and manage your account
  • Send you updates, newsletters, and marketing communications
  • Respond to your inquiries and provide customer support
  • Improve and personalize your experience
  • Analyze usage patterns and optimize our platform
  • Detect, prevent, and address technical issues and fraud
  • Comply with legal obligations

4. Sharing Your Information

We may share your information in the following situations:

  • With Mentors: We share relevant professional information with matched mentors to facilitate mentorship sessions
  • Service Providers: We share information with third-party vendors who perform services on our behalf
  • Business Transfers: In connection with any merger, sale, or acquisition of our business
  • Legal Requirements: When required by law or to protect our rights and safety
  • With Your Consent: We may share your information for any other purpose with your explicit consent

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no electronic transmission or storage system is 100% secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access and receive a copy of your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to or restrict processing of your information
  • Data portability
  • Withdraw consent at any time
  • Opt-out of marketing communications

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place for such transfers.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: hello@mentors.coach
Address: Serbia, Belgrade, Makedonska 21, 11030