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Cookie Policy

Last updated: November 6, 2025

1. What Are Cookies

Cookies are small text files placed on your device when you visit our website. They help us remember your preferences, keep you signed in, and understand how you use our Service. We may also use similar technologies such as local storage, pixels, and SDKs collectively referred to as “cookies.”

2. How We Use Cookies

We use cookies for the purposes below.

2.1 Essential Cookies

Required for the site to function correctly.

  • Authentication and security
  • Session management
  • Load balancing and performance
  • Form submission and fraud prevention

2.2 Analytics Cookies

Help us understand usage to improve the product. Data is aggregated and often anonymized.

  • Google Analytics (page views, navigation patterns, time on page)
  • Traffic sources and performance metrics

2.3 Functional Cookies

Enable enhanced features and personalization.

  • Language and locale
  • Theme (light/dark)
  • User interface preferences
  • Video player settings

2.4 Marketing Cookies

Used to deliver and measure relevant communications. These set only with your consent where required.

  • Meta (Facebook) Pixel
  • Google Ads
  • LinkedIn Insight Tag
  • Retargeting and conversion measurement

3. Third-Party Cookies

Some cookies are set by trusted third-party providers that help us operate, analyze, and improve the platform. These third parties may collect limited data for analytics, functionality, or marketing purposes according to their own privacy policies.

  • Google Analytics: website usage analytics and performance metrics
  • Yandex Metrika: anonymized traffic analytics and heatmap visualization
  • Microsoft Clarity / Bing Ads: session analytics and advertising performance tracking
  • Paddle: checkout flow, fraud prevention, and subscription management
  • Stripe: secure payment processing (where applicable)
  • Intercom or similar: customer support and in-app messaging
  • Social platforms (e.g., LinkedIn, Facebook): social sharing, sign-in, and campaign attribution

4. Cookie Duration

We use both session and persistent cookies.

  • Session: expire when you close the browser
  • Persistent: remain for a defined period or until deleted

5. Managing Cookies

You can control cookies through browser settings and our on-site consent tools.

5.1 Browser Settings

Most browsers let you block or delete cookies. Options typically include blocking all cookies, blocking third-party cookies, clearing cookies on exit, or allowing cookies for specific sites.

5.2 Cookie Consent

On your first visit you will see a cookie banner. You can review or change your choices at any time.

5.3 Opt-Out Links

You can also use vendor tools:

  • Google Analytics opt-out: tools.google.com/dlpage/gaoptout
  • Facebook ads settings: facebook.com/settings?tab=ads
  • LinkedIn ads settings: linkedin.com/psettings/advertising

6. Legal Bases and Regions

Where required (e.g., EEA/UK), we rely on your consent for analytics/marketing cookies and legitimate interests or necessity for essential cookies. California residents may exercise rights under the CCPA/CPRA, including limiting certain sharing for cross-context behavioral advertising.

  • EEA/UK: consent required for non-essential cookies
  • California: opt-out of targeted advertising and sale/sharing of personal information
  • Other regions: we apply local requirements where applicable

7. Impact of Disabling Cookies

Disabling certain cookies may limit functionality, require frequent sign-ins, and reduce personalization.

8. Updates to This Policy

We may update this Cookie Policy to reflect changes in technology, legislation, or our practices. We will post the updated version with a new date at the top of this page.

9. Contact Us

If you have questions about cookies or this policy, contact:

Email: hello@mentors.coach
Address: Serbia, Belgrade, Makedonska 21, 11030